FAQ
During the sign-up process, we sign an agreement with you, where you give us permission to deposit TDS with the department on your behalf. This way, you don’t face the hassle of paperwork while remaining tax compliant as well.
We firmly believe that crypto is a trustless system and no central authority should hold funds which don't belong to them. Which is why we don't wish to hold your INR or your crypto. Place an order, transfer funds, and get your crypto in your full control. For storage of crypto, we recommend using a hardware wallet so that you remain in full control of your crypto.
1. Go to our Buy page, specify the type and quantity of crypto needed, along with the fees that you wish to pay for the transfer of crypto,
submit your receiving address on the next page and you will be presented with the total amount you need to pay, along with the break up.
2. Accept the pricing, click on next and you will be presented with the bank details where you need to make a payment.
3. Please pay from the account registered with us.
4. Update the order with the UTR number or RRN number after you have made the payment.
5. We will then review the payment and approve the transfer and the crypto will be on the way to your wallet.
2. Accept the pricing, click on next and you will be presented with the bank details where you need to make a payment.
3. Please pay from the account registered with us.
4. Update the order with the UTR number or RRN number after you have made the payment.
5. We will then review the payment and approve the transfer and the crypto will be on the way to your wallet.
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Choose the fees depending on the urgency with which you want the transfer confirmed.
- If you are making a purchase, or need block confirmation done instantly, choose High.
- If you are buying for a long term investment and are planning on holding the crypto for a long time, it is recommended to save money and fees and choose Low.
- If you are a pro, and know exactly how the network is behaving, and want to specify the precise fees, we have that option available as well.
- If you are making a purchase, or need block confirmation done instantly, choose High.
- If you are buying for a long term investment and are planning on holding the crypto for a long time, it is recommended to save money and fees and choose Low.
- If you are a pro, and know exactly how the network is behaving, and want to specify the precise fees, we have that option available as well.
- We have a tier based system for managing risk. When a new account is created, you will be automatically Tier 1 until the 1st trade and you will have a limit of only 100 rupees.
- This low limit, is for us to understand your payment pattern and for you to develop faith on our platform.
- This limit is also used for validating your KYC. Once, the 1st trade is completed successfully, you will be automatically upgraded to Tier 2 and Tier 3 based on our internal risk assessment.
- This low limit, is for us to understand your payment pattern and for you to develop faith on our platform.
- This limit is also used for validating your KYC. Once, the 1st trade is completed successfully, you will be automatically upgraded to Tier 2 and Tier 3 based on our internal risk assessment.
We are dependent on banks for the INR deposit and withdrawal.
While using banking services, there are times when IMPS payments get “stuck” and can take up to 5 working days to resolve.
If your trade is hampered by this, we will have to wait for a refund or credit of the previous transaction before initiating a new transaction.
While using banking services, there are times when IMPS payments get “stuck” and can take up to 5 working days to resolve.
If your trade is hampered by this, we will have to wait for a refund or credit of the previous transaction before initiating a new transaction.
We charge a flat fee of 19 rupees per trade irrespective of the size of the order. Additionally, 18% GST is levied on this charge of 19 rupees.